The owner of a new departmental store called his new salesmen and told " Always remember that the customer is very important. He is the king. You have to explain patiently whatever he asks and please remember 'Whatever he says is Right'."
All the salesmen went to their allotted departments. The owner was observing them through TV. Excepting one salesman all were doing good business. He called that salesman in the evening and scolded him " I have been watching you. Though many customers came you have not been able to sell even a single item. Why"
The salesman replied, " Sir, I have been following your instructions very carefully. Whenever a customer comes, I explain him the details of the product, it's special features and clarify all his doubts. In the end they comment that the price of the product is very high. I remember your words and tell them promptly "You are Right" and they leave!"
All the salesmen went to their allotted departments. The owner was observing them through TV. Excepting one salesman all were doing good business. He called that salesman in the evening and scolded him " I have been watching you. Though many customers came you have not been able to sell even a single item. Why"
The salesman replied, " Sir, I have been following your instructions very carefully. Whenever a customer comes, I explain him the details of the product, it's special features and clarify all his doubts. In the end they comment that the price of the product is very high. I remember your words and tell them promptly "You are Right" and they leave!"